IT

EXPERTS AT IT

At Dalton Electrical, we understand the critical role technology plays in the success of your business. That’s why we’re dedicated to providing top-notch IT support services tailored to meet your unique needs. Whether you’re a small startup or a large enterprise, our team of experienced professionals are here to ensure your IT infrastructure runs smoothly, efficiently, and securely. 

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OUR SERVICES

  • 24/7 Helpdesk Support: Our helpdesk is available round the clock to assist you with any IT issues or concerns you may have. Whether it’s troubleshooting software problems, resolving hardware issues, or providing guidance on IT best practices, our team is here to help whenever you need us. 
  • Network Management: We’ll take care of all aspects of your network infrastructure, from design and implementation to monitoring and maintenance. Our goal is to ensure your network operates seamlessly, allowing your employees to always stay connected and productive
  • Cybersecurity Solutions: Protecting your business from cyber threats is our top priority. We offer comprehensive cybersecurity solutions, including threat detection, intrusion prevention, data encryption, and employee training to safeguard your sensitive information and maintain regulatory compliance.
  • Data Backup and Recovery: Don’t let data loss disrupt your business operations. We provide reliable backup solutions to protect your valuable data from accidental deletion, hardware failure, or malicious attacks.
  • Custom Software Design and Support: Need a custom software solution to streamline your business processes? Our team of developers specializes in designing and implementing bespoke software applications tailored to your specific requirements. From initial concept to final deployment, we’ll work closely with you to ensure your software solution meets your expectations and delivers tangible results. And once your software is up and running, we’ll provide ongoing support and maintenance to keep it running smoothly.
  • Cloud Services: Embrace the flexibility and scalability of cloud computing. Whether you need assistance migrating to the cloud, managing your cloud infrastructure, or optimizing cloud costs, we have the expertise to streamline your cloud operations and maximize your ROI. 

OUR EXISTING SOFTWARE PACKAGES

Our custom software development team excels in seamlessly integrating bespoke solutions with ERP software packages, leveraging robust APIs to ensure efficient data exchange and synchronization, thereby optimizing your business processes. 

  • Inventory & Asset Management: track the usage of your inventory parts against jobs and assets. Get part usage statistics and reports, including slow-moving inventory items. Get an accurate value of inventory cost (stock value). Manage valuable assets by monitoring usage and ensuring maintenance is carried out routinely. Only requires a standard mobile phone with camera for booking-out parts and assets. Part or Asset usage data can be linked to existing ERP / MES systems utilizing REST APIs.  
  • We have a range of modular functions developed to complement the ERP systems using our Gateway Application, which includes:
    • Track Gross Margin deviations
    • Display active jobs/tasks on a TV
    • Verification of invoices being emailed to customers
    • Track invoices by employee and/or team
    • Service job response time tracking and reporting
    • Automated employee schedule conversions for 3rd party Payroll providers

All software is designed, programmed, maintained and supported locally in New Zealand. 

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WHY CHOOSE US?

Experienced Professionals: Our team consists of IT and software professionals with years of industry experience. You can trust us to deliver high-quality solutions tailored to your specific business requirements. 

Customer Satisfaction: We prioritize customer satisfaction above all else. We strive to build long-lasting relationships with our clients by delivering exceptional service and support every step of the way. 

Proactive Approach: We don’t just react to IT problems – we prevent them from occurring in the first place. With proactive monitoring and maintenance, we identify and address potential issues before they escalate into major problems, saving you time, money, and headaches. 

Customized Solutions: We understand that every business is unique. That’s why we take the time to understand your organization’s goals, challenges, and budget constraints to develop customized IT solutions that align with your objectives. 

Working with Dalton Electrical has been nothing short of transformative for our organization. Since the beginning of 2023, they've not only assisted us in upgrading our existing software package but have also seamlessly integrated us into the next version of the software release. Their in-house expertise and dedication to our success have elevated them from service providers to integral software solutions partners. We now rely on Daltons for both software consultancy and IT expertise, and their commitment to excellence continues to drive our business forward. We wholeheartedly endorse Dalton Electrical for their exceptional service and unwavering support.

Nick Coubray

CEO – Howick Ltd

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ANY questions please
feel free to contact:

RAJ JAYASEKERA  Technical Manager

Contact Raj: