Rapid Labels experienced a breakdown to a vital piece of machinery after a software upgrade. Our outsourced technician was at a loss to solve the problem, so after two days of being down, we called Dalton Electrical on a Saturday morning. The Dalton electrician isolated the issue to a faulty sensor and managed to locally source a comparable one and had us up and running within a couple of hours.
Having Dalton look after our presses and plant is very reassuring. They are awesome. As a team they have a huge depth of knowledge which gives us great confidence in the fact that Dalton can resolve any issue that arises. Also the entire team at Daltons fit into the Rapid culture, which is hugely important to us.